How we collect and protect your data
Last Updated: January 1, 2026
1. Information We Collect
When you book a tour, request information, or get in touch with us through this website, we collect the information you choose to provide. This typically includes your name, email address, and any message or booking details you submit. We do not collect sensitive personal data beyond what is needed to process your request or confirm your reservation. If you sign up for updates or newsletters, we store the contact details you give us for that purpose only.
2. How We Use Your Information
We use the information we collect to operate and improve our services, to respond to your inquiries, and to communicate with you about your booking or your interest in ArcticCatch Tours. We may send you confirmation messages, reminders, or relevant information about your trip. We do not use your data for unrelated marketing unless you have agreed to receive such communications. Any aggregated or anonymized statistics we compile are used only to improve our website and services and cannot be linked back to you.
3. Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this document. For example, booking-related data is retained for the duration of our relationship and for a reasonable period thereafter for administrative and legal purposes. When we no longer need your data, we delete or anonymize it. We may retain certain information where required by law or to resolve disputes. You can ask us to delete your data earlier subject to any legal obligations we must respect.
4. Information Sharing
We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated or anonymized information that cannot identify you with partners or service providers who help us run our business, such as website hosting or email delivery. In such cases we require that they use the information only for the purposes we specify and in line with this policy. We do not share your contact details or booking information for marketing by others.
5. Data Security
We take the security of your data seriously. We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure transmission where possible and access limited to those who need it to perform their duties. While no system can be completely secure, we work to maintain standards that are appropriate to the nature of the data we hold and the services we provide.
6. Your Rights
You have the right to ask what personal information we hold about you, to request correction of inaccurate data, and to request deletion of your data where we are not required to keep it. You may also object to certain processing or request that we restrict how we use your information. To exercise these rights, please contact us at contact@arcticcatchtours.com. We will respond within a reasonable time and in line with applicable requirements.
7. Cookies and Similar Technologies
This website may use cookies or similar technologies to improve your experience, remember your preferences, and understand how the site is used. These may include essential cookies that are necessary for the site to function, as well as analytics or preference cookies. You can adjust your browser settings to limit or block cookies; doing so may affect how some parts of the site work. We do not use cookies to track you for advertising across other websites.
8. Minors
Our services are intended for adults. We do not knowingly collect personal information from minors. If you believe we have inadvertently received such information, please contact us at contact@arcticcatchtours.com and we will take steps to delete it promptly.
9. Third-Party Links
Our website may contain links to other websites or services that we do not operate. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information. This document applies only to ArcticCatch Tours and the data we collect through our own channels.
10. Changes to This Document
We may update this document from time to time to reflect changes in our practices or for legal or operational reasons. The "Last Updated" date at the top will be revised when we make changes. We encourage you to review this page periodically. Your continued use of our website and services after any update indicates your acceptance of the revised text, except where the law requires explicit consent.
11. Contact Us
If you have any questions about how we collect and protect your data, or if you wish to exercise your rights, please write to us at contact@arcticcatchtours.com. We will do our best to respond to your request without undue delay.